Many things go into running a business. Apart from how you provide your services, people also question their perception of your company. Positive perception for a business guarantees you can keep a customer satisfied, and part of that is their comfort whenever they’re in your place of business. Most businesses do keep customer service in mind; it just so happens that some of them aren’t implemented due to oversight. One such example is bathroom accessories like baby changing stations.
Baby changing stations used to be optional because business owners don’t always anticipate encountering customers with babies. However, times have changed, and the Americans with Disabilities Act (ADA), which came into effect in July 1990, now requires them. In other words, any business shouldn’t pass up baby changing stations.
In this article, we’ll discuss why you must have a baby changing station in your public restrooms. Read on below to learn more.
Why Baby Changing Stations are Mandatory
Baby changing stations are now required because no person should have to experience difficulty in finding a suitable place to change the diaper of their babies. Aside from the ADA, baby changing stations are also part of the Bathrooms Accessible in Every Situation (BABIES) Act.
There are various requirements for a baby changing station to meet specific standards to ensure that a customer gets maximum comfort. After all, comfort is the primary benefit of baby changing stations, but other advantages include:
It Proves Your Facility is Family-Friendly
It’s hard to see a business entity that doesn’t bill itself as made for families, the most significant demographic market, so a business applies it to its brand.
When a parent is outside with their baby, there’s nothing worse than a dirty diaper. What’s even worse is that if they find that the place that they’re in doesn’t have baby changing table it adds to a negative experience. If your place of business has a baby changing station, you’ll also gain a customer’s appreciation.
It Is Very Easy to Clean
Business owners often bring up the issue of cleaning a baby changing station because they think it will interfere with their daily operations. The good news is that it isn’t a problem because baby changing stations today are very easy to clean. As a matter of fact, you can add it to the bathroom cleaning routine. Think about it this way: having no baby changing station means a bigger mess, and that mess will be your responsibility, too.
It Offers Increased Safety
If a parent changes their baby’s diaper without a good, clean surface, their child can suffer an injury. If that happens, your business will suffer bad publicity, which you can easily avoid if you have a baby changing station. They’re designed to accommodate babies safely, so you can guarantee that everything will go well.
It Is Very Durable
Baby changing stations are durable and are made from materials such as stainless steel and high-impact polyurethane. Since they’re also low maintenance, baby changing stations will last your business for a long time.
It Has Ease of Installation
Compared to most business features, you can install baby changing stations after finishing construction or renovation. Even small businesses can install baby changing stations as part of their facilities. They have a low, one-time upfront cost, but the money has nothing on the benefits that your customers will enjoy in the long run.
Conclusion
Baby changing stations used to be rare in places of business, but people can now find them anywhere because the law requires them. A business owner should always prioritize a customer’s needs and comfort, and a baby changing station is a significant part of that.
SBI Contracting provides construction materials for washroom accessories in commercial buildings, including baby changing stations. We believe that going out should be a relaxing and comfortable experience for people, which is why you must install them in your facility. Contact us today to learn more!